Zen Internet, one of the UK’s leading Internet Service Providers (ISP), has been awarded the PC Pro Best ISP for a fantastic seventh time at this year’s PC Pro Reliability & Service Awards held on 29th September.
These awards are the most comprehensive guide to customer support and product reliability in the UK and Europe and are compiled from the UK’s largest independent survey of IT customer satisfaction.
On collecting the Award at the ceremony, Andrew Saunders, Head of Product Management and Marketing, Zen Internet, said: ‘We are delighted to have won this award for an amazing seventh time, it’s fantastic. We are so grateful to all of our Customers for their continued support, especially those who took the time to vote for us.’
‘It has been an incredibly busy year for Zen. In the last 12 months we have transformed our broadband portfolio with the introduction of “up to 20Mbps” broadband, the launch of our telephone lines service and now Fibre Broadband. Our continued success in the PC Pro awards is amazing and results from the commitment of the entire team at Zen, especially our Technical Support and Customer Services teams, who all support our mission to provide the best ISP service in the UK.,’ said Saunders.
This week Zen has announced the availability of its new fibre optic broadband packages. These superfast broadband services will offer download speeds of “Up to 40Mbps” and upload speeds of “up to 10Mbps”. The new services also benefit from a guaranteed minimum download speed of 8Mbps at busy times. For business products this is increased to a minimum of 12Mbps.
In the summer Zen announced its new telephone line services, Home Talk and Business Talk. Its telephone line services are available from £10.99 inc VAT per month, offering a one-stop-shop solution of broadband, telephone line and calls – all on a monthly contract and perfect partner to our fibre optic broadband. Transferring your existing telephone line to Business Talk or Home Talk is the ideal way to avoid recently announced BT price increases, up-front payments and long term contracts.
Zen was also highly commended for the PC Pro Best Web Host. Zen provides a range of Web hosting services including domain names, Windows and Linux Hosting, Managed Hosting and Colocation.
As well as Broadband and Hosting, Zen’s portfolio includes Leased Lines, IP VPN, Voice, Managed Firewalls, Online Data Backup and Web design.