Zenprise MobileManager 5.0 is the first product to integrate and support monitoring, expense management, security, and device management across multiple smartphone platforms including BlackBerry, iPhone, Windows Mobile and Palm.
Adopting a complete mobile management strategy enables IT to increase end user service levels by more than 75%, reduce total cost of ownership by more than 25%, and increase corporate compliance rates to 100%.
The Zenprise MobileManager’s comprehensive feature set is critical to organisations that are increasingly mobilising their business. Data growth is exploding. Smartphones are proliferating. Every company wants to create a mobile environment in which employees are more productive, vital information is readily available at the point of demand, and mobile assets are secure at all times.
To harness this kind of mobility, organisations need to make sure that their IT teams have the right tools in place to be successful. The Zenprise solution manages every aspect of an organization’s mobile environment. As a result, IT can focus their efforts on strategic mobile projects that drive the business.
“The proliferation of mobile devices and smartphones in the enterprise has grown organically at epidemic proportions, transforming nearly every aspect of business overnight,” said Jayaram Bhat, CEO of Zenprise. “When mobility permeates deeper into the business, downtime and mismanaged devices can have an even greater impact on the bottom line. As a result, organisations are demanding more visibility and control over their mobile environments. Zenprise MobileManager 5.0 provides IT with the visibility, control, and security needed to achieve the full benefits of enterprise mobility.”
Expense Manager: 80% of enterprises will overspend on their wireless service costs by an average of 15% through 2014, according to Gartner Research. These costs will continue to spiral out of control without the proper tools to analyze non-essential spending. Newly released Expense Manager puts a magnifying glass over wireless spend, helping administrators save up to hundreds of thousands of dollars in wasted monthly cell phone bills.
Specific benefits include ability to: reclaim unused smartphones by identifying smartphones with no activity for the last 30, 60 or 90 days; automatically calculate savings from wireless bills, as a result of decommissioning unused smartphones; optimise wireless plans based on individual usage patterns; negotiate bigger volume discounts with carriers via reports of total consumer owned and employee liable smartphones by carrier.
Security Manager: Companies are deploying more smartphones every year to meet the growing demand for mobile access to applications, services and data. It is a perfect storm that can threaten corporate security and compliance and take a bite out of bottom line profits. Zenprise Security Manager, an integral part of the Zenprise MobileManager platform, allows IT to maintain 100% compliance with corporate security policies across infrastructure, devices and applications.
Zenprise Security Manager allows IT to: identify smartphone malware and spyware in real time; ensure compliance of critical corporate security policies (e.g., content encryption enabled, camera and Bluetooth disabled, etc.); remotely lock a device or wipe smartphones clean of corporate data.
Device Manager: A typical organization with 1,000 smartphone users can expect to spend anywhere between 1,500 to 3,000 hours a year on the phone supporting end user issues. With Zenprise, organisations can remotely support enterprise smartphones to ensure users have reliable and secure access to content and applications. They can also avoid costly delays, downtime and compliance issues from user related device problems.
New features in Zenprise Device Manager include the ability to: identify all software installed on an individual smartphone or find all smartphones with particular software installed; track application version information; run more than 120 automated diagnostics to isolate root cause of user specific issues; allow end users to self provision mobile devices and reset passwords through a user self-help portal.
MobileManager 5.0 will be available in October 2009.