IT Technical Support Engineer / IT Helpdesk Engineer

Technical Support Engineer / Helpdesk Engineer – £18,500 – £23,500

Due to continued growth an excellent opportunity has arisen for an experienced IT Support Engineer / Helpdesk Engineer to join an established and successful Bromsgrove based business.

A desirable position within a busy, energetic, friendly and highly capable IT support team awaits the right candidate.

You will be defined by the following:
– An Experienced Technical Professional
– A Skilled Trouble-Shooter
– A Skilled Communicator
– Committed to providing Quality Service

You will have a general working knowledge and experience of the following:
– Remote Technical Support via Telephone and Email
– Microsoft Desktop and Server Operating System Support
– Basic Network and Internet Support including Associated Hardware
– Microsoft Core infrastructure services (AD, DNS, DHCP, RDP)
– Microsoft Exchange
– Microsoft Office Suites (Office 365 Desirable)
– Backup Technologies
– Basic Firewalling and Routing
– Anti-Virus and Anti-Spam Software and Services
– Typical IT Hardware Maintenance and Support

The following would be highly desirable and strengthen your application:
– MCDST – Microsoft Certified Desktop Support Technician
– A Relevant Degree
– Other Relevant Industry Certification

Interviews available immediately.

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David Dungay

Editor - Comms Business Magazine