“In light of the current situation brought about by COVID-19, the majority of channel partners are working remotely. I’m pleased that we have been able to accelerate the updates to our innovative AssureMeNow tool, to help our partners continue to do business through this difficult time, with the ability to ‘self-serve’ quotes, through the easy-to-use ecommerce style interface,” commented Shaun Lynn, CEO, Agilitas.
AssureMeNow is a quote tool that links directly into Agilitas’ systems, ensuring seamless integration when a customer order is placed. The tool provides a personalised dashboard for customers, where users can see their total number of overall quotes, the number of quotes won within their value, as well as any lost quotes and the value of them.
The latest version, launched today, has enhanced functionality, such as: UK & European Pricing, Professional Services pricing, Cisco-backed services. It can now produce quotes in both PDF & Excel formats, which can also include the partner’s logo and branding, as well as allowing partners to apply a percentage uplift, meaning partners can use the tool to quote their end user customers directly. The new update also includes a simple process to manage contract renewals, helping to make it easier for Agilitas’ partners to keep long-term, annuity business going.
The portal enables users to quote multi-vendor maintenance and engineering resources for the increased demand on keeping IT networks operational, during this time of unprecedented strain on the global IT channel. It has also been designed to provide a much more enhanced customer experience as part of our commitment to ‘make it easier to do business’ with Agilitas.
Lynn continued: “Agilitas has long been a leading channel services provider, due in no small part to our ability to remain relevant to our partners’ desires and needs. Now, as the world is under unexpected amounts of pressure and strain, with the impact of the COVID-19 pandemic being felt across all sectors, it is more important than ever to make sure that we are providing tools and services that our partners want and need. AssureMeNow was designed from the outset using channel partners’ suggestions and feedback, to ensure it was aligned to their needs, and the latest update is also based on their valued comments to improve the tool further.”