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Most Popular News Stories

Enterprise Covid-19 reaction – IT partners scrabble for survival across Europe

Posted on 07/04/2020
According to CONTEXT the Enterprise market has been slower to react to the coronavirus crisis than the PC and AV-system markets – as early as February

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Agilitas launches updated pricing tool to support remote workers

Posted on 06/04/2020
Agilitas IT Solutions has updated its online pricing tool, AssureMeNow. The solution, a channel services online pricing tool for hardware maintenance

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Enghouse supports advanced integration with MS Teams

Posted on 06/04/2020
Enghouse Systems Limited is participating in the Microsoft Teams Connected Contact Centre certification program and now offers cloud and on-premise co

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Exclusive launches Partner Support Hub

Posted on 06/04/2020
Exclusive Networks has launched its Partner Support Hub to help with the continuation of partner business, as best as possible, throughout the coronav

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Top Story

Keeping the UK connected – BT releases COVID-19 statement

Posted on 06/04/2020
BT is currently playing a critical role in powering the UK’s digital infrastructure, as well as keeping customers connected globally. Despite unpreced

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Masergy release UCaaS and CCaaS trends report

Posted on 06/04/2020
Masergy has announced results from its new market trends report for Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS

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DataSolutions increases UK investment

Posted on 06/04/2020
DataSolutions has announced it is increasing its investment in its UK operations. Entering its 30th year in business and with a vendor portfolio th

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Online Exclusive

Why does Customer Experience Matter? Avaya

Posted on 03/04/2020

In a recent live streaming series of Comms Business Live David Dungay, Publisher of Comms Business Magazine, spoke to Giselle Bou Ghanem, CX…

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What will Customer Service look like in 2029?

Posted on 03/04/2020
Content Guru has released the findings of a new industry survey ‘What Will Customer Service Look Like in 2029?’ The research, conducted in partnership

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Online Exclusive

Uncover hidden revenue with Music on Hold

Posted on 02/04/2020
Join AudPro on 30th April (3pm) to learn how to uncover hidden revenue within your existing customer base. REGISTER HERE The special webinar wi

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Most Popular Features

Evolving your sales strategy in the midst of COVID-19

Posted on 06/04/2020
In this feature David Sparrow, Director of Blabbermouth Marketing, offers advice on how to evolve your sales strategy during the COVID-19 lockdown.

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Leveraging analytics to drive efficiency and protect revenues

Posted on 02/04/2020
Businesses have leapt from having a ‘work from home’ policy to now everyone being at home. It’s a completely new experience and not an experiment that

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Demystifying Microsoft Teams

Posted on 09/03/2020
Teams is progressively replacing Skype for Business in Microsoft’s quest to rule the business collaborative workspace market by, like all of its prede

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Voice, Data and Mobile Distribution

Posted on 09/03/2020
Is distribution still relevant in a digital world? Comms Business Magazine looks at the key issues for channel distributors and how partners should pi

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Feeding dealers – Daisy Communications

Posted on 09/03/2020
In this interview Julien Parven, SMB Marketing Director for Daisy Communications explains how they are empowering dealers to retain margins without th

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Increased Adoption of Microsoft Teams Drives the Need for Cross Platform Interoperability

Posted on 02/02/2020
With 56.3% of businesses now using Office 365 for their day to day work processes, (Source: Microsoft), many businesses are rapidly adopting Microsoft

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Technology trends set to influence 2020 and the decade beyond

Posted on 13/01/2020
The year 2020 will see a number of technology trends—including automation, risk-based security, serverless computing and next-generation communication

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Is flexible finance the key to staying ahead?

Posted on 08/01/2020
"We shouldn’t fear change, we just need to keep pace" Julie Henehan, who joined Shire Leasing in February 2019 as Corporate Development Director, h

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Planning for Growth

Posted on 06/01/2020
Nikki Lee, Head of Marketing at Sunderland based reseller Nice Network, explains the reasons behind their recent name change and how the company, star

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How Diverse is your company?

Posted on 18/12/2019
In this interview Leigh Wilson, Head of HR & Customer Engagement at Strategic Imperatives explains why Diversity matters. CBM: Why does diversity m

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