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Most Popular News Stories

Tech consortium and UN agency join forces to advise on digital government strategies

Posted on 27/11/2020
Vendor-neutral technology consortium The Open Group and the International Telecommunication Union (ITU), the United Nations agency for information and

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Vaioni Group appointed to two public sector frameworks

Posted on 26/11/2020
Vaioni Group has been appointed to Yorkshire Purchasing Organisation’s (YPO) new framework for ‘network connectivity and telecommunication solutions’

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ResponseTap appoints new VP of sales

Posted on 24/11/2020
Call tracking technology provider ResponseTap has appointed Paul Wood (pictured) as its vice president of sales. This comes at a time when the company

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PCCW Global delivers on-demand private network connectivity for RingCentral

Posted on 24/11/2020
PCCW Global has announced a new collaboration with RingCentral to provide on-demand private network connections to RingCentral’s global unified commun

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Nuffield Health modernises infrastructure with Node4

Posted on 24/11/2020
Cloud, data centre and communications solutions provider Node4 is working with Nuffield Health to replace legacy infrastructure through a migration to

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National Trust collaborates with Atos

Posted on 23/11/2020
Atos has been selected by the National Trust as its preferred partner to digitally reconfigure its membership and fundraising activities. This tran

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Konftel meets Climate Neutral sustainability standard

Posted on 23/11/2020
Conferencing manufacturer Konftel has been awarded the status of Climate Neutral Certified, a new sustainability standard founded by non-profit organi

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DJI Enterprise and Syndico form UK partnership

Posted on 23/11/2020
Syndico Distribution has been appointed UK distribution partner for DJI’s Enterprise drone solutions. Professional communications resellers can now pr

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BT signs deal with IDNet

Posted on 23/11/2020
BT has been chosen by IDNet, an internet services and communications provider, to migrate its entire phone network to an all-IP solution in advance of

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Utelogy launches high availability solution

Posted on 23/11/2020
Utelogy Corporation, a provider of control, monitoring and analytics software for workspace management, has released High Availability, a new componen

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Most Popular Features

Bouncing back

Posted on 27/11/2020
Richard Eglon, marketing director at Agilitas, discusses why an outcome-based approach will help the channel thrive in 2021 and beyond. In 2021, th

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The heart of business productivity

Posted on 27/11/2020
Tony Martino, CEO of Tollring, discusses what to expect in the unified communications and contact centre space in 2021. Collaboration tools such as

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Sonic strategies will take centre stage for businesses in 2021

Posted on 27/11/2020
Jane Craven, sales director at EPOS, explains why audio equipment is stepping into the spotlight. Events of this year, which forced the acceleratio

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“Managers need to be able to give hints without barging in.”

Posted on 26/11/2020
Simon Horton, vice president of sales at Sangoma Europe, talked to Comms Business about how management can support their teams using contact centre so

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Why contact centres must embrace the digital revolution

Posted on 26/11/2020
Koby Amedume, director at NICE inContact, explains how to drive customer loyalty in 2021. A lot has changed for contact centres in 2020. The signif

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Why omnichannel is the ultimate differentiator

Posted on 26/11/2020
Joe Pratten, hosted sales specialist at Gamma, explains how resellers can differentiate themselves by successfully delivering omnichannel. Even bef

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Click, deliver, repeat: Covid-19 and the subscription economy

Posted on 26/11/2020
Martin Taylor, deputy CEO and co-founder at Content Guru, discusses how companies can succeed in this new subscription economy. Even before Covid-1

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Making the most of AI in the future customer experience centre

Posted on 26/11/2020
Natalie Keightley, senior director of solutions marketing at Avaya, discusses how artificial intelligence can optimise the customer experience. The

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“Being agile is critical in turbulent times.”

Posted on 26/11/2020
Nigel Dunn, managing director, Jabra EMEA North, spoke to Comms Business about how the company has supported its partners through this unprecedented y

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“Businesses have accelerated their digital transformation at an unprecedented pace.”

Posted on 26/11/2020
Adam Wilson, regional channel manager for EMEA at Vonage, spoke to Comms Business about the key differentiators in customer experience, shifting custo

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