Comms Business | Welcome to the leading information portal for the Voice, Data/IT and Mobile Channel

Enterprise Covid-19 reaction – IT partners scrabble for survival across Europe

According to CONTEXT the Enterprise market has been slower to react to the coronavirus crisis than the PC and AV-system markets – as early as February

Read

Agilitas launches updated pricing tool to support remote workers

Agilitas IT Solutions has updated its online pricing tool, AssureMeNow. The solution, a channel services online pricing tool for hardware maintenance

Read

Enghouse supports advanced integration with MS Teams

Enghouse Systems Limited is participating in the Microsoft Teams Connected Contact Centre certification program and now offers cloud and on-premise co

Read

Exclusive launches Partner Support Hub

Exclusive Networks has launched its Partner Support Hub to help with the continuation of partner business, as best as possible, throughout the coronav

Read
Top Story

Keeping the UK connected – BT releases COVID-19 statement

BT is currently playing a critical role in powering the UK’s digital infrastructure, as well as keeping customers connected globally. Despite unpreced

Read

Masergy release UCaaS and CCaaS trends report

Masergy has announced results from its new market trends report for Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS

Read

DataSolutions increases UK investment

DataSolutions has announced it is increasing its investment in its UK operations. Entering its 30th year in business and with a vendor portfolio th

Read
Online Exclusive

Why does Customer Experience Matter? Avaya

In a recent live streaming series of Comms Business Live David Dungay, Publisher of Comms Business Magazine, spoke to Giselle Bou Ghanem, CX…

Read

What will Customer Service look like in 2029?

Content Guru has released the findings of a new industry survey ‘What Will Customer Service Look Like in 2029?’ The research, conducted in partnership

Read
Online Exclusive

Uncover hidden revenue with Music on Hold

Join AudPro on 30th April (3pm) to learn how to uncover hidden revenue within your existing customer base. REGISTER HERE The special webinar wi

Read

Comms Business Survey

How many of your staff have you furloughed?

Loading ... Loading ...

Evolving your sales strategy in the midst of COVID-19

In this feature David Sparrow, Director of Blabbermouth Marketing, offers advice on how to evolve your sales strategy during the COVID-19 lockdown.

Read

Leveraging analytics to drive efficiency and protect revenues

Businesses have leapt from having a ‘work from home’ policy to now everyone being at home. It’s a completely new experience and not an experiment that

Read

Demystifying Microsoft Teams

Teams is progressively replacing Skype for Business in Microsoft’s quest to rule the business collaborative workspace market by, like all of its prede

Read

Voice, Data and Mobile Distribution

Is distribution still relevant in a digital world? Comms Business Magazine looks at the key issues for channel distributors and how partners should pi

Read

Feeding dealers – Daisy Communications

In this interview Julien Parven, SMB Marketing Director for Daisy Communications explains how they are empowering dealers to retain margins without th

Read

Increased Adoption of Microsoft Teams Drives the Need for Cross Platform Interoperability

With 56.3% of businesses now using Office 365 for their day to day work processes, (Source: Microsoft), many businesses are rapidly adopting Microsoft

Read

Technology trends set to influence 2020 and the decade beyond

The year 2020 will see a number of technology trends—including automation, risk-based security, serverless computing and next-generation communication

Read

Is flexible finance the key to staying ahead?

"We shouldn’t fear change, we just need to keep pace" Julie Henehan, who joined Shire Leasing in February 2019 as Corporate Development Director, h

Read

Planning for Growth

Nikki Lee, Head of Marketing at Sunderland based reseller Nice Network, explains the reasons behind their recent name change and how the company, star

Read

How Diverse is your company?

In this interview Leigh Wilson, Head of HR & Customer Engagement at Strategic Imperatives explains why Diversity matters. CBM: Why does diversity m

Read