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Customer experience must be considered when fighting toll-fraud

In a recent interview Tollring’s Tony Martino and Carl Boraman talk about the Channel’s role in tackling toll-fraud. The issue has been largely…

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Plan.com Question the Popularity of Ofcom Mobile Cap Regulations.

Plan.com says that at the beginning of October, Ofcom, the UK’s communications regulator, brought in a small regulatory change that had a significant

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RingCentral Named a Leader in the Gartner Magic Quadrant for UCaaS

RingCentral, the provider of global enterprise cloud communications and collaboration solutions, has announced that Gartner has recognised them as a

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A New Move for Diva

Award-winning B2B telecoms provider, Diva Telecom, is embarking on their next ambitious chapter as a business following their office move to new large

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Tollring Enhances its Analytics Suite to Deliver Significant Revenue Opportunity to BroadSoft Partners

Tollring, the software developer behind the market leading communications analytics, call recording and anti-fraud product iCall Suite, has chosen B

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Top Story

BT Bundles Business Internet with Security, Wi-Fi & LAN

BT has announced the launch of an enhanced business internet service which will allow SMEs and larger enterprises to purchase high speed, leased line

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Huawei Unveils Quantum Computing Simulation HiQ Cloud Service Platform

Huawei has released a cloud service platform for quantum computing simulation — HiQ, which includes a quantum computing simulator and a quantum progra

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New data network partnership for Yorkshire’s Vapour Cloud

Digital transformation specialist Vapour Cloud has formed a new collaboration with UK network provider Virtual1 in a move that means Vapour is now a k

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Tech Data signs Agreement with SoftApp

Tech Data has announced a pan-European agreement with SoftApp Distribution, the provider of unified communications solutions, to make The Voice of O36

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Global IT channel services fuelling 53% year-on-year profit growth at Agilitas

Global channel services provider, Agilitas IT Solutions, has announced a 23% year-on-year increase in turnover, thanks to a number of new business win

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Frazzled Workers Can’t Eat Lunch in Peace

Unhappy workers are imploring their employers to create office breakout spaces so they can eat lunch away from their desks and reset for the afternoon

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Comms Business Survey

Can the IT department of today manage complex IT challenges and transform the business with innovation at the same time?

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Differentiating the Same Products?

Talking to hosted telephony suppliers it would seem that certain sectors of the market are way overcrowded and that prices are tumbling under competit

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Teaming with a Cloud Provider

Cloud continues to be top of the IT agenda this year and with channel companies – from managed service providers to resellers to agents - increasingly

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Gearing Up for Growth – IP Integration

Comms Business Magazine met up with Dave Glasgow, a founder and Director of IP Integration, Avaya’s recently crowned Enterprise Growth Partner of the

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Video

Selling Team Collaboration

In the latest episode of Comms Business Live David Dungay was joined by Zubair Usman, Collaboration Solutions Architect from Cisco, Adam Clyne, CEO of

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Tapping Mid-Market Growth

Comms Business met up with Praful Shah, Chief Strategy Officer at RingCentral, to discuss the UCaaS market and how their product portfolio and go to m

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Simple Maths

Bart Delgado, Managing Director at Software as a Service vendor Akixi, considers the use of call analytics and offers a simple metric that could preve

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Blockchain Beckons

The world of Blockchain is one which, for most people, is still strongly associated with the crypto currency space. While this still holds true, Block

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Hyperscale Data Management

Comms Business talks to Owen Taraniuk, Head of Worldwide Partnerships and Market Development at US Cloud & Data Management firm Commvault about their

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Encouraging Diversity

In her 2011 book Bossypants, US actor Tina Fey wrote, “In most cases, being a good boss means hiring talented people and then getting out of their way

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Generating Revenues with CPaaS

You may not have heard of Telestax previously, but they currently deploy technology in about 80% of the tier one carriers worldwide. Born from the ope

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