Pay.UK – the next step in Bacs’ evolution
Dougie Belmore is the chief payments officer of Pay.UK, the company which was created to bring together the UK’s foremost payment schemes, including B
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A barometer of the UCaaS market in Europe
Enreach for Service Providers recently held its 2021 Partner Event and has said that it proved to be far more than just a chance to hear about Enreach
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2G and 3G to be phased out by 2033
Posted on 08/12/2021
The government and UK mobile network operators (MNOs) have together announced they have established all public 2G and 3G networks in the UK will have
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Druva expands MSP partner network
Posted on 08/12/2021
Druva has launched a new Managed Services Center in response to ‘significant growth’ of its managed services provider (MSP) programme.
Built on Ama
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Exertis partners with Pulsant
Posted on 08/12/2021
Distributor Exertis has partnered with colocation and cloud services provider Pulsant.
Through the partnership, Exertis will offer Pulsant’s networ
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8 in 10 UK employees want more eco-friendly IP terminals
Posted on 08/12/2021
New research from Snom Technology reveals that 82 per cent of UK employees want IP terminals with components made from recycled materials, with 57 per
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Sabio named Genesys Partner of the Year EMEA
Posted on 08/12/2021
Digital CX transformation specialist Sabio has been named Genesys’ Partner of the Year for EMEA.
Sabio picked up the award at Genesys’ annual Partn
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NEC integrates Univerge Blue Connect and Engage
Posted on 07/12/2021
NEC Enterprise Solutions has integrated two of its Univerge Blue Cloud Services. Users can now use Connect and Engage within a single application.
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Nuvias UC launches new voice integration services
Posted on 07/12/2021
Nuvias UC has launched the first products in its new voice integration services portfolio. STAC, or secure telephony adaptor for cloud, will enable al
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ETB Technologies invests in new refurbishing workshop
Posted on 07/12/2021
ETB Technologies, a reseller of refurbished servers, storage, and network equipment, has doubled its capacity over the past year following investment
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Building Digital UK to become executive agency of DCMS
Posted on 06/12/2021
The government’s broadband delivery body is to become an executive agency. Building Digital UK (BDUK) currently sits within the Department for Digital
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Countdown to 2022
Posted on 06/12/2021
What should we expect to see in the Channel in 2022? Comms Business talks to the experts about their predictions for the coming year.
As we prepare
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The new IT partner
Posted on 06/12/2021
To keep pace with evolving customer requirements, MSPs must offer their customers more than just technology. David Inglis, director at Dunedin IT, sha
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Handing over power
Posted on 06/12/2021
With provisioning portals becoming ever more powerful, Comms Business examines how these platforms are opening up new opportunities across the channel
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A sustainable future
Posted on 29/11/2021
Christina Walker, global director of channel at Blancco, examines why collaboration is key in driving sustainability in the channel.
The importance
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Building a rocket ship
Posted on 29/11/2021
Steve Rafferty, country manager for the UK and Ireland, RingCentral, talks to Comms Business about building the company’s business across Europe using
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Creating harmony within the channel
Posted on 29/11/2021
Alex Walsh, manager of channels, UK and Ireland, Veeam, outlines three ways to cultivate a positive channel community.
It might surprise you to hea
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Instancy and the modern customer experience
Posted on 25/11/2021
Adam Wilson, strategic partner director for EMEA and ANZ, Vonage, discusses how to create instant experiences of high quality and consistency.
In a
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Contextual contact centres in action
Posted on 25/11/2021
Marie Hamilton, central government account director at Avaya, outlines how HMCTS’ contextual contact centres are driving efficiency results
HMCTS i
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Achieving a successful contact centre deployment
Posted on 25/11/2021
NICE and Nuvola Distribution outline how to overcome the pitfalls and problems that can come up when implementing a contact centre.
In last week's
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Better together
Posted on 25/11/2021
Hilary King, head of marketing, Akixi, discusses the benefits of bringing call analytics and the customer experience together
Customer satisfaction
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