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Brother UK launches new managed services offerings

Brother UK has announced the launch of three new managed print services (MPS) solutions.

MPS Essential, MPS Professional and MPS Enterprise are designed for the needs of different businesses, from small organisations with a single office through to complex multi-site corporations, and make it simpler for reseller partners to sell contract printing.

The company said the new services enhance the support it offers resellers amid growing demand for print-as-a-service. This launch forms part of Brother UK’s strategy to deliver 50 per cent of revenue through contractual sales by 2025.

Brother UK said the new offering will help it take advantage of strengthening demand, with IDC forecasting 60 per cent of print will to be delivered as part of a service in the next three to five years.

Greig Millar, chief revenue officer at Brother UK, said, “Businesses increasingly want to buy on contract. Between April and June this year we delivered an 84 per cent year-on-year increase in new MPS agreements and our retention rates carry on surpassing our expectations.

“We expect to see this growth continue and we’ve broadened our offering to help reseller partners capitalise on the demand. The launch of Essential, Professional and Enterprise will give partners straightforward, better-focused solutions to target businesses of different sizes and expand their revenue streams.

“Volume requirements on MPS packages have often been a barrier to small businesses looking to benefit from it. Our Essential solution is a market-first which will help resellers convert this untapped base and lock-in 15 per cent commission on recurring revenue. Importantly, all three solutions have flexibility built-in so that businesses have access to tailored solutions that will help them maximise productivity, efficiency and sustainability.”

The new offering also helps improve the sustainability of print services, with ink and toner cartridges able to be returned for recycling or remanufactured at Brother UK’s Recycling Technology Centre in Ruabon, North Wales.