BT has appointed Peter Leukert as chief digital officer.
Leukert will be responsible for leading BT’s digital unit and driving the company’s digital transformation.
He is currently group chief information officer at Deutsche Telekom and will join BT on 1 September and be a member of the executive committee, reporting to Allison Kirkby, chief executive.
BT’s digital unit is at the heart of the company’s modernisation and transformation. It plays a critical role in the customer experience-led transformation that is currently underway, as the company digitalises and simplifies its internal and customer-facing systems and processes.
Leukert has been group chief information officer at Deutsche Telecom since 2017, leading a significant and successful transformation of its IT and digital platforms, products and services, and been a key contributor to the customer experience led transformation that has driven its recent growth. He has held previous roles at McKinsey & Co, Commerzbank and the New York Stock Exchange in Germany and the US.
Kirkby said, "I’m delighted to welcome Peter to BT. He joins the business at an exciting time as we focus on simultaneously investing in the UK’s leading fixed and mobile networks while transforming our operations to radically improve how we serve our customers."
Leukert said, “I’m thrilled to be joining BT. The opportunity to transform and simplify BT’s operations will improve customer outcomes and drive sustainable business growth, and I am really excited to get started.”
Until Leukert joins BT in September, Howard Watson will continue to lead the digital unit alongside his responsibilities as chief networks and security officer.