The new platform orchestrates, accelerates, and monitors AI model deployments developed by BT Group’s data community, assessing their efficacy and behaviour to drive value from the business’ 29 petabyte data estate.
Adrian Joseph, managing director for data and AI, BT Group, explained, “A core driving principle for BT Group is to find a way to safely accelerate the time to value, pound per petabyte, of data.
“AI Accelerator gives us a path to more rapid value with clear oversight of AI use case parameters and performance.”
The AI Accelerator platform will use common frameworks and templates to reduce the administrative and technical processes involved with taking a new AI use case from prototype to production.
Over time, AI Accelerator will provide ongoing monitoring of AI models in production across BT Group’s estate, flagging any ‘drift’ from baseline norms in the way the AI is consuming or deriving insight or outcomes from data.
Dr Zoe Webster, artificial intelligence director in BT Group’s data and AI team, added, “As we progress, we’ll be able to track the health and the performance of our AI use cases in real time, ensuring consistent, safe, ethical delivery of value from our phenomenal data resources.”
BT said AI Accelerator will allow it to accelerate its build, measure, learn process for new AI use cases. That could include churn/propensity models and testing models that personalise apps and services for customers, with the platform able to deliver better customer experiences and/or value within BT Group's business units.