UK Managing Director Mark Armstrong commented, “MIND Software is the first and currently only call management company in the world with this certification.
For Cisco resellers this means by partnering with MIND they know that they are partnering with the number one choice for Cisco with call management. This will also assist in sales of other Cisco solutions as the reseller is viewed by the end user as partnering with the leading Cisco partner globally for call management. End users are safe in the knowledge that our PhonEX 1 has passed rigorous testing and is fully compliant in delivering accurate monitoring and reporting on PBX usage.”
Armstrong also notes that call management sales are on the up in this time of economic downturn.
“Cost management and efficiency, for both employee and network, is extremely important to end users at the moment and channels are turning to call management as an essential additional revenue stream to assist when sales in other areas of their business are typically not where they should be. For Cisco channels, partnering with MIND will ensure more revenue, more often than with any other comparable call management provider.”