The service is currently available for resell through Dell’s channel ecosystem across 36 locations globally. In a blog announcing the launch, Dell describes the Asset Recovery Service as a ‘seamless, end-to-end’ solution that can be applied to any brand of laptop, desktop, server, peripheral or accessory.
A recent Forrester study revealed that 84 per cent of respondents claimed reducing e-waste is a top priority for IT procurement decisions.
Dell Asset Recovery Services is available to businesses of all sizes, requires no unit minimums and can be used whether a business’ workforce is centralised or remote. Dell confirmed that from pickup to final reporting, it will handle ‘every logistical detail’. The entire process is managed digitally via the self-service TechDirect portal.
Benefits for partners include flexible options for managing customers with multiple permission levels, on-demand reports and secure value transfer, increased earning potential through rebates and tier revenue credit, and the ability to address their own sustainability goals as well as those of their customers.
According to Dell’s FY22 ESG Report, the company has increase the percentage of products taken back for reuse or recycling by 26 per cent in the last year.
By 2030, for every product a customer buys, Dell said it will reuse or recycle an equivalent product. In that same time frame, the company aims to make 100 per cent of its packaging and more than half of product content from recycled or renewable material.
Dell Technologies’ senior VP global partner marketing, Cheryl Cook, wrote in the company’s announcement: “Our vast partner ecosystem is critical to achieving these goals. By joining forces with partners to help their customers easily return devices after use, we’re working together to help promote a more sustainable, responsible future.”