FCS welcomes new head of regulation and public affairs

The Federation of Communication Services (FCS) has announced the appointment of Stefanie Norman as head of regulation and public affairs.

Norman (pictured) has spent over 30 years within the telecommunications market, with roles at BT and Openreach.

In her last role at Openreach she was the director of business integrity, where she had responsibility for risk, compliance and network regulation. Her compliance role included regulatory compliance, data compliance, ethics and environmental compliance.

At FCS Norman will be involved in consultations, dealing with member queries and also developing the trade association’s relationships with government. She will work primarily with FCS communication provider members, though there will be overlaps with the business radio members due to the marketplace converging.

Norman explained, “I have many years of experience trying to persuade people to “do the right thing”, working across organisations and externally to gain consensus and get things moving.  Hopefully, this pragmatic, consensual approach will be useful when trying to further the interests of our members.”

When asked her key personal aim for FCS, Norman said, “I would love to develop deeper relationships with government, the FCS has excellent relationships with Ofcom and Openreach and it would be good to expand this to DCMS and DTIS and other government departments.”

Itret Latif, FCS CEO, added, “We are so pleased to welcome Stefanie to the team. Her knowledge and experience will be crucial to the FCS as we assist the industry in navigating through the challenges ahead.”

Norman started her role with FCS in August 2023 and is looking forward to working with members over the coming months. She will be attending FCS Comex next week.

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