In his role as operations director at Intrinsic, John will assume full responsibility for technical service delivery, introduce and implement new processes and procedures to further streamline project delivery and successfully grow the services business, whilst managing current capacity and ensuring consistently high levels of customer satisfaction.
John has extensive experience in the telecommunications and ICT sectors having amassed 27 years experience, holding senior positions with organisations including Siemens, Omnetica and Affiniti. As head of project engineering at Affiniti John latterly managed a team of 70 and was responsible for the technical delivery of all customer projects.
Undoubtedly John joins Intrinsic at an exciting time. The company has achieved growth of 450% in the last five years and is forecast to achieve a turnover of £50 million within the next three years. Multi-vendor propositions addressing strategic markets promise to significantly contribute to this growth.
Commenting on the new appointment, Allan Gauld, managing director, Intrinsic Technology said: “I am delighted to have someone with John’s calibre assume the helm of our operations to effectively fuse our project management and engineering operations. His industry insight and understanding will be invaluable in our efforts to continue to enhance our customer experience and tackle bigger, more complex projects.”
John explains the reason he was keen to get on board with Intrinsic, “Intrinsic is a sales led organisation which is absolutely key to its impressive growth to date. An ambitious company with a dynamic and agile management team in place; the energy, vibrancy and dedication of key personnel is really very impressive.
“I realise that my biggest challenge will be to maintain operational agility and flexibility as the company grows and avoid the cumbersome bureaucracy associated with firms of a certain size. But it’s a challenge I’m looking forward to.”