TalkTalk teams up with Zoom

TalkTalk Wholesale Services has signed a strategic agreement with Zoom to offer meeting, chat, phone, contact centre, webinar, and online event solutions.

Through the agreement, TalkTalk will offer a suite of Zoom products designed to enhance partner communication portfolios. Key products include Zoom Phone and Zoom Contact Center.

The portfolio also includes AI capability and expands to other services including whiteboards, webinars, events, and analytics.

Tom O’Hagan, managing director, TalkTalk Wholesale Services (pictured), said, “We are pleased to be working with Zoom. As a global brand, they have clearly demonstrated their commitment to shaping the future of communications and collaboration through their constant innovation and investments.

“In the last quarter alone, they released over 500 new features, including the recent launch of Zoom AI Companion. The addition of Zoom’s product suite reflects our intention to become the wholesale platform of choice, enabling the Channel to better serve its business customers.”

Dion Smith, head of channels, EMEA, Zoom, added, “Our mission is to offer a frictionless communication and collaboration experience that can be enjoyed by businesses of all sizes globally.

“Our collaboration with TalkTalk Wholesale Services enables us to bring that experience to the UK Channel, with a trusted brand that shares our passion for making communication as easy as possible.”

All Zoom solutions will be consumable via 1Portal, TalkTalk’s customer portal, and its suite of APIs.