TeleWare Achieves Microsoft Gold Competency

1 min read Unified Comms
TeleWare has been awarded Microsoft Gold Communications competency, demonstrating a “best-in-class” ability and commitment to meet customers’ evolving needs in today’s dynamic business environment. Distinguishing itself within the top one percent of Microsoft’s partner ecosystem.

Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft Corp said, “By achieving a gold competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology.”

“These partners have a deep expertise that puts them in the top one percent of our partner ecosystem, and their proficiency will help customers drive innovative solutions on the latest Microsoft technology.”

TeleWare has achieved Microsoft Gold Communications Competency through its high level of expertise and integration with Skype for Business. As Skype for Business becomes ever more popular with companies around the world - either as their sole voice communications platform or as an addition to their existing PBX environment – TeleWare has extended the Skype for Business feature set with a number of enhancements that include:

•Cloud-based Voice Recording

•Enterprise Class Voicemail

•Interactive Voice Response (IVR)

•Intelligent Number

•Comprehensive Reporting Services

Together, these enhancements enable users to gain a deeper insight into their business. The result is improved employee engagement, business agility, process efficiency and customer satisfaction.

Steve Haworth, CEO TeleWare said, “TeleWare’s Skype for Business enhancements were developed following a number of customer requests for a cloud-based recording function to enhance their existing Skype for Business product.”

He went on to say, “Our Microsoft Gold Partner status for Communications showcases our expertise in and commitment to today’s technology market and demonstrates our deep knowledge of Microsoft and its products. Our status means that we enjoy early access to new software, which enables us to better serve customers and to easily connect with one of the most active, diverse networks in the world.”