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Zoom introduces Zoom AI Companion

Zoom has announced that Zoom AI Companion is now included as standard within paid user accounts.

AI Companion, previously known as Zoom IQ, is the company’s generative AI digital assistant. The company said adding this at no additional cost reinforces its vision to empower people by increasing their productivity, enhancing their skills, and improving team effectiveness.

Since Zoom introduced generative AI in early June, thousands of companies have taken up free trials of Team Chat compose and Meeting summary. Beginning this autumn, Zoom will significantly expand its generative AI offering across its platform with the launch of AI Companion, at no additional cost with paid Zoom user accounts.

Smita Hashim, chief product officer, Zoom, explained, “We are transcending the hype in generative AI by delivering tangible products and disrupting the industry’s pricing model, making it easy for businesses and people like you and me to leverage generative AI’s full benefits in our day-to-day work.

“We were founded on doing what’s right for our customers, and we firmly believe that offering Zoom AI Companion at no additional cost to our paid Zoom user accounts delivers tremendous value as we all navigate the challenges facing us today.

“We are excited to see our customers and users start using AI Companion and about our strong roadmap for further innovation underpinned by a commitment to responsible AI.”

Zoom said customers can expect to see AI Companion throughout the entire platform, from Meetings, Team Chat, Phone, Email, and Whiteboard, with additional features on the roadmap.

The company also announced today that Zoom IQ for Sales, its conversational intelligence software, will be renamed Zoom Revenue Accelerator.