With this in mind, TelXL has presented a partnership with Comms Business that discusses five reasons why adding a mid-level CCaaS solution to your portfolio now is the perfect strategy to capitalise on this lucrative opportunity!
Aaron Fox, CEO, Andy Jones, chief revenue officer, and Tatum Bisley, chief product officer, all from TelXL, shared insights and wisdom the company has gained over the last two decades. The trio also advise viewers on the best way to make the most of this emerging market segment. You can watch the webinar on demand here.
As you’ll find out, the SME contact centre market is primed for growth, with Fortune predicting global growth from $4.87 billion in 2022 to $15.07 billion by 2029, at a CAGR of 17.5 per cent. That’s why TelXL believes the time is now to grow your business with CCaaS.
Through watching the webinar, you will learn:
- New CCaaS market growth and demand
- Growing customers and accounts
- Retaining customers for longer
- Increasing revenues and margins
- Futureproofing your operation
Watch the webinar now here.