The new service provides a private connection to the internet with both the router and circuit being monitored and maintained to deliver reliable and dedicated internet connectivity backed by business-grade Service Level Agreements (SLAs).
These services can be managed or wires-only, depending on customer needs. Neos Networks provides support in establishing, monitoring and maintaining connectivity so Instant On IT can focus on providing more specialised IT services and support across various technologies, including cloud, security, and collaboration tools.
By joining forces, Instant On IT and Neos Networks are providing reliable connectivity solutions tailored to the needs of the legal sector. With Neos Networks’ support, Instant On IT can procure or scale up services for its customers through automated systems and account support.
A joint project between Neos Networks and Instant On IT involved updating the digital infrastructure of the No5 Barristers’ Chambers Birmingham office, a site with more than 300 barristers and clerks.
Instant On IT was tasked with improving the service and reliability of the site's connectivity to improve video conferencing and online court hearings. Neos Networks provides a reliable service across multiple locations with bandwidths of up to 10Gbps, meeting ISO9001 standards for No5’s team of barristers and clerks.
Paul Coote, CEO, Instant On IT, said, “Neos offers a modern approach to connectivity, dealing with their friendly team and straightforward connectivity portal which is much less clunky than other services out there.
“When placing orders with some vendors you still need to wait for quotes from account managers which can bottleneck projects. With Neos' consistent approach it's easy to plug connectivity in and with MDIA it means lower management is required on our end, so we can focus on delivering the best service to our customers.”