Gartner defines ‘Meeting Solutions’ as offerings that “blend communications, collaboration and content sharing to enable virtual meeting scenarios to satisfy a variety of use cases”. The report placed Zoom furthest to the right for its ‘completeness of vision’, and Microsoft highest for its ‘ability to execute’.
The quadrant found Avaya to be a Niche Player. The company launched Avaya Spaces, a video meeting and collaboration app, earlier this year to meet the needs of a work-from-anywhere world. The solution was found to have a modern user experience, strategic partnerships, and global geographic reach.
Simon Harrison (pictured above), senior vice president and chief marketing officer, Avaya, explained, “The explosive growth of video conferencing and the proliferation of platforms has created the need for easier-to-use, all-in-one solutions that improve collaboration and reduce the fatigue of too many apps. Customers and employees need the right tools to elevate their work-from-anywhere experience, as well as a fundamental shift in thinking when it comes to using those tools - moving away from the idea of ‘just’ video meetings to collaborative, cloud-based work-spaces.
“Avaya Spaces enables businesses to excel at the usual day-to-day tasks, but also the unplanned and new-priority work that arrives nearly every moment of every day. For Avaya, being named in the 2020 Gartner Magic Quadrant for Meeting Solutions once again is indicative of the progress we continue to make in customer-led innovation.”
Below: The 2020 Magic Quadrant for Meeting Solutions.