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RingCentral enhances video capabilities

RingCentral has announced the availability of AI-based video capabilities, along with extended browser support for RingCentral MVP and RingCentral Video customers.

Since launching RingCentral Video, the company has rolled out hundreds of advanced video meeting features and expanded its video offering beyond the desktop and mobile devices to also include RingCentral Rooms.

There is new browser support for Firefox on desktop and Chrome for Android devices to enhance the user experience. This extends the browser support already available in Chrome and Edge on desktop.

Additionally, new video meeting capabilities are now widely available. These advancements include AI-based advanced meeting insights and summaries, a whiteboard feature, live transcription, noise reduction, participant reactions, and remote desktop control.

Kira Makagon, chief innovation officer, RingCentral, said, “One of our innovation goals is to make hybrid work simpler by delivering best-in-class video meeting capabilities.

“Our prior investments in AI, including RingCentral’s 2020 acquisition of Deep Affects, are unlocking new added-value for customers and allowing us to deliver new capabilities that can’t be matched.

“Many of us are spending countless hours in meetings, and both automation and AI has the potential to increase efficiency, support better productivity and collaboration - all while reducing meeting fatigue.”