Virgin Media Business reveals new flexible contracting model

Virgin Media Business has announced changes to its wholesale connectivity contracting model, enabling further flexibility for partners and customers.

The changes will provide partners with flexible access to wholesale business connectivity with the removal of excess construction charges and the majority of installation charges. Flexible contracts will be offered, with anytime cancellation offered as standard for managed ethernet, leased line and High Capacity Services contracts.

The network provider has also refreshed its pricing as part of the new commercial strategy, benchmarking prices in line with the latest acquisition pricing to provide better value and increased confidence for partners and customers.

Mike Hallam, executive director of wholesale at Virgin Media Business said the company is ‘ripping up the rulebook’ to give customers guaranteed flexibility and better prices.

“We’re stepping up for our partners with this radical shift so they have the confidence, cashflow and commercial agility they need to help their customers bounce back stronger than ever,” Hallam said.

These changes will go live in June and have been introduced in response to customer requests for flexibility after an uncertain year. The added flexibility aims to allow partners to better support customers in adapting to a hybrid working environment by minimising risk in launch of new operations and allowing for quick development of new customer propositions.