According to Outsourcery the biggest challenges facing resellers and dealers in 2010 are acquiring new customers and reducing churn as the harsh economic conditions continue to bite. As mobile...
Azzurri Communications has announced that one of the UK’s largest contact centre outsourcers MM Teleperformance has signed a multi-million pound contract for the supply and maintenance of an Avaya IP...
TeleWare, the provider of both hosted and on-premise intelligent communication solutions for businesses and Service Providers, has announced the launch of TeleWare intelligent Presence Manager (iPM),...
Orange UK has announced the launch of its Device Management service, that enables businesses to effectively manage their employees’ mobile devices inhouse, without having to bring them into the office...
Watford based Reseller Freedom Communications has used the ‘quieter’ summer months to secure three major new council contract wins at Rochdale Borough Council, Ryedale District Council and Chelmsford...
Acquisition aims to enhance workforce management capabilities.
Intelligent communications solutions from Avaya have attained SIPconnect Compliant certification from the SIP Forum, a leading independent IP communications industry association comprised of...
A new research study from Disruptive Analysis shows that evolution of mobile VoIP will rapidly eclipse voice over WiFi and become a mainstream form of communication. The analyst firm predicts that...