The worldwide social customer relationship management (CRM) market is forecast to reach over $1 billion in revenue by year-end 2012, up from approximately $625 million in 2010, according to Gartner,...
Siemens Enterprise Communications has won a four year multi-million pound framework contract to provide Barts and The London NHS Trust with an integrated Enterasys fixed and wireless LAN and security...
Bright Ideas Trust (BIT) is advising start ups and small businesses to embrace outsourced IT solutions to reduce costs and maintain competitiveness in the current economic climate.
Avaya has been positioned as a Leader in the recently published Gartner Magic Quadrant for Unified Communications and the Gartner Magic Quadrant for Corporate Telephony based on its 'ability to...
Research In Motion (RIM) has announced a new Java SDK to support BlackBerry 6, a highly anticipated new operating system for BlackBerry smartphones. BlackBerry Java SDK v6.0 takes advantage of new UI...
Essex based reseller Mayflower Plc has installed and Avaya IP Office at he headquarters of Essex Medical and Forensic Services (EMFS) that is helping the organization deliver critical healthcare...
Kakapo Systems explains why agent empowerment is critical to the success of call and contact centers.
Simon Fabb, director, Lease Group, explains why providing a finance solution is increasingly important for resellers and MSPs.
Vodafone and ITN have shared details of how they will use a public 5G Standalone (5GSA) network to broadcast the coronation of King Charles III.