Noble Systems Corporation announced the acquisition of assets from TelStar Hosted Services, Inc, a CaaS contact centre technology multi-vendor provider offering blended services, predictive dialler...
Genesys and Telekom Deutschland GmbH announced that they have expanded their strategic relationship. This expanded relationship will deliver an integrated, cloud-based contact centre solution to small...
Ultra Communications today announced the appointment of James King as Business Development Director with responsibility for business expansion and management of Ultra's channel partnerships. Based out...
Voxsmart, the mobile phone recording specialist, has announced that it has achieved a leading market position in the provision of mobile voice recording solutions to the financial sector
Alcatel-Lucent’s transformation program is to progress with conclusion of the sale of their strategic Genesys and re-evaluation of their Enterprise businesses. Alcatel-Lucent had been in exclusive...
AudioCodes, a provider of Voice over IP (VoIP) technologies, has announced it has expanded its global ecosystem of partners with leading Microsoft Voice Specialized Partners (VSPs). Addressing large...
Selling into the call and contact centre market is a much more productive process than in the past as resellers take advantage of a wider choice of solutions – either out-of-the-box or third party...
Lars Nyberg, President and CEO of TeliaSonera, has joined the Board of GSMA, the mobile industry’s trade organisation.
JabbaTalk, an independent telecommunications specialist based in Lancaster today announce the launch of SureTrack, a way for fleet managers to cut fuel costs and operate vehicles in a more...
Anite has announced a solution to support GCF (Global Certification Forum) data throughput performance testing for LTE and 3G.