Resellers and MSPs are increasingly offering wraparound services to enhance their core offerings. Comms Business finds out how this approach is improving customer satisfaction and delivering results.
Enda Kenneally, VP Sales & Business Development, West Unified Communications Services explains why contact centres need to look again at their outbound strategy and highlights five important rules...
Nigel Dunn, managing director, EMEA North, Jabra, explains how consumer and professional headsets differ, and why this matters in an increasing hybrid world.
Russell Parker, managing director of AVC One, discusses 20 years since the company deployed the first broadsoft platform in the UK, and how the telephony landscape has changed.
How should MSPs develop a SASE offering? Nav Chander, senior director at Silver Peak, shares his roadmap.
A number of ‘smart homes’ with digitally savvy older people demonstrating tech in their own homes are being created as part of an innovative scheme to boost the nation’s digital skills.
