“We’ve always believed that “Enterprise Class” features can benefit all companies, irrespective of size. As such, we’ve made it our goal to deliver high-end functionality in a manner that is both cost-effective and easy to deploy, manage and use for small and medium sized businesses. The distributed and scalable pure IP architecture of maximiser allows us to add such features in an integrated manner rather than deploying external application servers. It’s here that we make great saving in terms of cost and complexity, benefiting both our channel and their customers,” concludes Harding.
Released in June 2006, Version 3.1 for maximiser adds support for SIP terminals and trunks and Unified Messaging to SpliceCom’s range of business telephony platforms – see other sections for more details. Time saving facilities like Queue Buster – which allows a caller to leave a queue and be called back automatically when they would have reached the top – and Call Back When Free – which works independently of the location of the calling and called parties are supported through SpliceCom’s Enhanced Speech Processing (ESP) application. The entry-level cost of the 4140 Remote Call Server becomes even more competitive through the addition of an 8 channel PRI licence, whilst the introduction of the 4400 Voice Compression Module means there’s no limit to the number of 8 kbps G.729 channels that can be dynamically added as and when required – unlike certain other hybrid switches which employ “blocking” architectures.
In addition to maximiser, SpliceCom’s Voice Processing application, PCS 400, PCS 100, PCS 50 and the PCS Operators Console have all had significant new features and enhancements added to then. In total Version 3.1 for maximiser contains over 70 new features and enhancements.