Advanced Unified Communications Specialisation from Cisco

Intact Integrated Services announced today that it has achieved the Advanced Unified Communications Specialisation from Cisco. This specialisation recognises Intact Integrated Services as having fulfilled the training requirements and programme prerequisites to deploy and support comprehensive Cisco Unified Communications solutions on behalf of the outsource providers, systems integrators, VARs, telcos and vendors it works with.

“At Intact Integrated Services we’re distinctive in that we’re entirely channel-focused, and we concentrate on helping our many channel partners to break down their technology barriers, minimise the risks associated in entering new markets, and drive their business forward by taking advantage of our expertise in complex technologies such as Cisco’s industry-leading portfolio,” commented Alan Rosser, CEO at Intact Integrated Services.

“We’re seeing growing demand from the Cisco partner community for Intact to provide core development and implementation skills around Cisco’s key UC essentials, and that’s why we’ve invested the significant time and resources needed to make sure that our skills are accredited to the highest level,” he continued.

“As a Cisco Advanced Unified Communications Specialised Partner, Intact Integrated Services’ investment in the training required to provide integrated, collaborative and adaptive unified communications solutions rank them among the industry’s most qualified,” added Richard McLeod, senior director of business development at Cisco.

The Cisco Advanced Unified Communications Specialisation is designed to help Cisco resale channel partners – whether small to medium-sized businesses or enterprise-scale organisations – meet a wide range of customer needs. It allows partners to focus on unified communications market opportunities that require advanced product knowledge, and the ability to deploy solutions over multiple sites and geographies. Cisco Advanced Unified Communications Specialised Partners are specialists in building solutions based on the industry-leading Cisco Unified Communications portfolio. These products include Cisco Unified CallManager, Cisco Unity Connection, Cisco Unity voice messaging and unified messaging, and Cisco Unity Express, Cisco Unified Contact Centre Express, Cisco Unified Videoconferencing and Cisco Unified MeetingPlace Express.

The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills, and then validates their skills through a third-party audit. Cisco resale partner certifications – Select, Premier, Silver and Gold – represent an increasing breadth of skills across key technologies and a partner’s ability to deliver integrated networking solutions. Cisco resale partner specialisations – SMB, Express, Advanced and Master – reflect an increasing depth of sales, technical and service expertise in particular technologies.

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