Avaya and Agility have added the Avaya “Powered by IP Office” UCaaS and CCaaS offering to their existing portfolio of wholesale products including Internet Services, MPLS, Direct Fibre, VDSL, Wireless, WLR (Wholesale line rental) and SIP Trunking.
Agility will make the services available through their select resellers to deliver solutions directly to their end-users. Avaya is working with Agility in delivering a complete cloud telephony solution for its partners – including billing, provisioning and other backend systems.
Ireland’s SMEs are vital in sustaining and fostering the economic recovery. They make up over 99% of Irish businesses and consist of over 248,000 private companies. With the European cloud market predicted to climb at a compound annual growth rate of 23.2 percent, Avaya sees significant potential for Agility resellers that want to offer the same rich, end-to-end communications experience customers expect from Avaya solutions delivered on-premises as a cloud-based offering.
Liam Tully, Managing Director, Agility commented “Our investment in our carrier infrastructure will allow our resellers to provide quality cloud telephony to end user customers without the need for a major IT refresh; our partners are looking for a quality experience at a price point that provides value – the ‘Powered by Avaya’ solution has provided this and provides resellers with other revenue streams, such as connectivity and voice.”
David Flood, Country Manager, Avaya added, “The SME sector is the engine room of the Irish economy, but is all too-often overlooked, with vendors either focusing on larger enterprise customers, or providing solutions that don’t deliver the scalability, resiliency, and flexibility SME customers are looking for. ‘Powered by Avaya’ will give growing, small and medium sized companies access to a robust business-grade cloud option with their UC, CC and video communications for the first time, with the same reliability and security expected by end-users and synonymous with the Avaya brand.”
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