Alcatel-Lucent has announced a new class of ‘Smart DeskPhones’ they claim transforms a desk phone into a rich communication experience beyond that of a mobile smartphone. The new phone brings together enterprise reliability, fast, convenient access to multimedia communications capabilities and web applications to create personalised mashups or industry-tailored applications.
“The Alcatel-Lucent OmniTouch 8082 My IC Phone ushers in a new era of software access and sophistication never before seen in a desktop phone, and redefines what users can do from their desk. Unlike traditional desk phones, the new device offers an open platform and an entirely new user interface based on a large multi-touch display. Powered by pioneering new software and an open interface, it has a seven-inch wide capacitive touch screen that is LED backlit and includes context aware sensory feedback, as well as connectivity to Bluetooth and USB devices. Its green design includes compliance with EU green standards, including low power consumption, long life, and an online manual.”
“The new interface allows enterprises to leverage new and existing applications and capabilities, such as instant messaging, presence, contextual applications, integrated e-mail, and MP3 music which can be brought together on the desktop. A powerful example of the company’s approach to application enablement, the new phone serves as an application pod featuring an open API developer platform similar to the approach taken in the applications explosion in the mobile space , and will be integrated with the next generation Unified Communication services from Alcatel-Lucent.”
Critical to supporting the new phone and platform, Alcatel-Lucent is leveraging its Developer Application portal that brings together best-in-class applications. The portal is an extension of the successful Alcatel-Lucent Applications Partner Program (AAPP), bolstering a community that already has more than 10,000 active developers and partner companies.
Developers are currently tailoring applications for specific industries, such as hospitality and financial services, where unique features are most impactful. For example, a tailored set of applications in a financial services environment could include tailored applications such as real-time video and Twitter feeds from traders, to enable a rich experience which augments the capabilities of a desktop PC.