Avenir Telecom launches Business CSI Portal for dealers

Avenir Telecom, UK’s distributor in mobile telecoms, has this week launched the first of its kind, a CSI (Customer Satisfaction Index) portal in order to improve the way its dealers monitor their Customer Satisfaction levels.

The white label solution, at www.businesscsi.co.uk, will enable dealers to survey their customers at various stages of their lifecycle: 72 hours after connection and at various other key stages. Customers will answer questions about the level of service they have received and the survey itself will be branded with the dealer’s logo. Dealers then have their own, password protected, log-in so that they can access the results immediately and are able to build on the positives and react to any issues, quickly and effectively.

The portal’s flexibility means that a wide variety of surveys about all aspects of the business can be carried out.

Customers will be sent an email with a direct link to the survey, and to encourage them to complete it, they can take advantage of a free Energizer 3-in-1 Super Universal mobile device charger worth £24.99. The average survey will take no more than 3 minutes to complete.

The following two tabs change content below.


Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam dignissim magna vitae dui posuere eu feugiat augue eleifend. Fusce sed tincidunt quam. Donec varius aliquam metus ut semper. Donec augue purus, feugiat interdum malesuada vel, aliquet quis massa. Nulla facilisi. Nam vel ante quam, et tincidunt dui. Maecenas venenatis libero eu nulla tincidunt et accumsan velit sodales. Nam congue mauris et felis porttitor blandit. Nam eget tempor massa. Nullam suscipit gravida eros, ac suscipit magna feugiat sit amet.

Latest posts by admin (see all)