With many suppliers choosing the same hosted telephony platforms one of the best ways for them to differentiate from each other is to build bundled services offerings according to hosted telephony supplier Voxalis.
The Voxalis service offering is unique in its simplicity and incorporates Mitel IP handset, Private Access Network Connectivity, advanced PBX features, and PSTN interconnect for a single monthly payment per user. The Voxalis service also includes free on net calls and free local and national calls throughout the UK. All of which can be delivered from £9.99 per user per month inclusive of Mitel IP Handset.
In addition to the usual features such as DDI, 3 Party Conferencing, Voicemail, Auto attendant, Mobile Twinning and Online user and management portal that are standard with the Mitel 3600 Hosted Key System Voxalis have also developed specialist service offerings for the small business marketplace. Recent developments have been the introduction of Teleworker allowing single seats and mini sites to connect to Voxalis over public internet connections from anywhere in the world and an advanced call logging and reporting tool called Empulse developed by CTI Data. Integrated virtual reception service has also proven very popular with small business customers and their wireless access network solution can bring installation lead times down to less than one week.
2008 will see the company launch Network based call recording, again in partnership with CTI Data, and self labelling Mitel IP phones which are ideal for hotdesking environments.