COLT say they have enhanced their IP Voice with the introduction of a managed IP PBX service through a partnership with Avaya that delivers in their opinion Europe’s most extensive fully managed IP telephony service.
The carrier says the move is in response to business demand for their predictable, flat-rate pricing and minimal capex model with the features of a traditional PBX. The managed IP PBX service, which can be hosted in COLT’s data centres or on the customer’s premises, allows customers to access the benefits and features associated with IP telephony whilst leaving the management of the system to COLT.
The service includes several hundred traditional PBX telephony features, in addition to IP-enabled functionality such as using a ‘soft phone’ to make calls via the computer or the ability to take your extension number wherever you go. Additional services in development include video telephony, hosted voice recording and fixed-mobile convergence services.
UK pricing for the managed PBX service is as follows: £14.00 one-off cost per user then flat rate pricing package of £17.00 per user per month for unlimited local, national and international calls within COLT countries.