Exchange Communications delivers connectivity project to global travel business

Scots telecoms specialist Exchange Communications has successfully delivered a heightened connectivity project on behalf of a global business travel specialist, providing its Aberdeen and Edinburgh offices with an enhanced system.

Wings Travel Management recognised that its existing telecom system required upgrading with a solution that was more resilient and future-proofed while offering better value to the business.

Exchange Communications – which has provided telecoms maintenance support to Wings Travel Management since 2015 – successfully implemented virtual private network (VPN) technology across both sites which enabled staff to work from home.

The company – which specialises in offshore, marine and corporate travel – turned to Exchange to transform its communications.

Administrators can also easily customise, and mass distribute configurations to VPN client desktops so that users do not need to be aware of complex addressing, routing and security parameters.

Exchange was pleased to be able to install the Avaya VPN Client with no user intervention required, ensuring no disruption.

Tom Sime, MD of Exchange Communications, said: “We have been pleased to work closely with Wings Travel Management to deliver its new system, enabling seamless connectivity across its network of sites, and realising invaluable functionality.

“In doing so, we’ve been able to provide the features needed to support the business’ growth, including technology that facilitates flexible working practices.

“We were careful to work sympathetically around Wings Travel Management’s existing operations as part of a highly coordinated approach, while reducing disruption as much as possible.

“With that in mind, detailed planning and preparation was put in by our teams in full consultation with the client.
“We now look forward to seeing Wings Travel Management realise the full benefits of the system.”

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David Dungay

Editor - Comms Business Magazine