New Media Software (NMS), a leading independent software vendor, is expanding its development team on the back of success in the channel. The company has recruited four additional product developers and is at the same time introducing a multi-lingual capability for their applications in readiness for major overseas launches that take place later this month.
NMS produces computer telephony integration and SMS messaging products for general offices, automated dialling systems for outbound telemarketing teams and media blending solutions for multi-channel contact centres.
Managing Director Phill McGowan commented, “We need to ensure that our reseller partners can take advantage of the latest Microsoft technologies such as Vista and anticipate some 200 new features being added across our Adaptive suite of products.”
McGowan is also mindful of the needs of resellers when it comes to selling his products. “We have produced ten multi-media demonstration and training modules that can be used by our resellers. Dealers that want to show customers how our products work can now do so easily as all the modules are on our web site. NMS now has the only CTI applications suite that delivers ‘self paced’ learning for resellers”
Current modules include SMS and Email and McGowan added that further modules would be added throughout the simmer.