FDC enhances voice communication with Synety cloud-based system

CloudCall, SYNETY’s advanced on-demand business communication system, revolutionises call handling for digital marketing agency

Digital marketing agency, FDC, are to start work on a project to overhaul its business communications with Leicester-based telecommunications firm, SYNETY. As part of the project, FDC will deploy CloudCall, SYNETY’s state-of-the-art cloud-based on-demand communication system. The telephone system will transform the way FDC handles calls in and out of its offices in Leicester and London.

CloudCall offers a fully featured hosted communications solution that encompasses all staff with huge cost and productivity benefits. The phone system operates as a stand-alone service over a broadband connection, using either SYNETY VoIP handset or softphones, or other VoIP handsets. It can be provisioned within a few minutes and installed, configured and running within 2 working days, offering a hassle-free alternative to line rentals with a competitive monthly service charge.

FDC’s Managing Director, Dale Moreton, said: “With Synety’s pioneering cloud-based call technology, we’re able to respond to our clients wherever we are in the world, meaning that whether we’re in the office or on the road, our clients can call one number and get through to the right person every time. That means we’re much more flexible and able to help our clients in no-time at all.”

Following the launch of CloudCall earlier this year, SYNETY has been making an impression in the telecoms sector, and the company looks set to achieve significant growth throughout 2012. In order to establish a strong online presence, the company turned to RAR agency, FDC, to develop its digital marketing strategy through a 12-month search engine marketing campaign; expertise it offers alongside its web development and creative design services.

Synety’s Chief Executive, Mark Seemann said: “It’s great to work with local companies; especially at such an exciting time. As we introduce our products and services to the market. FDC have proven to us that their skills and experience in helping businesses grow online is second to none which is why we have trusted them to support us as we expand over the next year. We’re thrilled to be working with them.”

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