GoHello, a service which aims to rid businesses of their desk phones, launches in the UK today. With an internet-based switchboard management system, GoHello say they deliver all the features of an office telephony system through any mobile phone – without needing any new hardware or specialist telecoms staff.
The technology behind GoHello is already proven in Denmark, with over 16,000 users across companies ranging from just five employees to over 2,000.
In stark contrast to traditional and IP telephony, installing GoHello takes less than ten minutes. Companies download a software switchboard to their reception PC, but need make no changes to their mobile phones. The system interfaces with MS Exchange and IBM Domino programmes, automatically incorporating employee calendars into the switchboard view on the PC, along with caller groups and other simple reception tools. GoHello is sold as a monthly subscription for each active user, with no long term contract.
Francois Mazoudier, CEO of Speakanet, the company behind GoHello commented, “Businesses are becoming increasingly mobile, however until now the company switchboard has remained resolutely office-based, requiring companies to invest in complex equipment, specialist setups, and forcing staff to give out multiple phone numbers. GoHello enables employees to use just the one phone – most people’s preference – the mobile, without losing the features that they require from their desk phone to do their job. Essentially, GoHello lets businesses choose where and when they want to work.”
GoHello supports any mobile phone, routing calls from the company’s main number to mobiles without incurring the costly mobile termination fees usually associated with these call transfers. GoHello can scale for both small and medium enterprises as well as larger corporations and by merging the office phone and the mobile into a single 100% mobile solution, GoHello makes hardware-based office phone systems (whether PSTN or VoIP) obsolete.