Grafton partners with 1st Touch for mobile ordering solution

Grafton Merchanting GB, best known for brands such as Buildbase, Plumbase and Jackson Building Centres, is to offer its social housing sector customers an out of the box mobile parts ordering solution; following a partnership with enterprise mobile workforce technology group, 1st Touch.

The two year renewable package comprises a high-spec, touch screen PDA, with full warranty and includes data airtime provided by Vodafone. The device is preloaded with 1st Touch’s easy to use materials ordering software and comes with hosting, training and support included.

The package integrates fully with Grafton’s existing, outsourced or managed materials service. Clients of Grafton, in the social housing market, typically manage their own inhouse stores. By adopting an outsourced or managed stores solution, in conjunction with mobile ordering, the significant costs of stock management are completely removed and field based operatives no longer need to return to base every time they need supplies.

Rather, they simply order them online from their PDA and collect them from their nearest Buildbase, Plumbase or Jackson Building Centre. The time once spent travelling back to base, can now be re-directed to customers instead. By this means, Grafton’s customers are able to deliver faster, better service levels, while reducing the costs of running their organisation.

The Grafton solution costs less than £500 per user per year for two years after initial set up and training, after which the term is automatically renewed for a further two years. Cherry Rance, marketing and channels manager at 1st Touch, commented: “In these difficult times, this solution delivers the ability to fundamentally change the way in which one supplies materials to mobile operatives, with the net affect that Grafton’s customers save both time money and increase efficiency; it is a powerful incentive to go mobile.”

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