Hed Kandi, an established house music record label, has selected Vodat International, a communications solution provider to the retail industry, to implement a new network in its Hed Kandi Fashion stores at Bluewater and LiverpoolONE shopping centres to ensure a fast and secure payments experience for its customers.
The retailer has selected Vodat’s managed Multi Protocol Label Switching (MPLS) network to ensure payments are processed securely. While from a back office perspective the Vodat network provides reliable secure communications between each store and head office allowing sales data and merchandise information to flow between each site.
James Bacchus, head of IT, said: “Excellent customer service is key to our business and it’s important that our point of sale is fast and efficient. Vodat’s high speed retail communication network provides sub-second Chip and PIN authorisation allowing our customers to complete their purchases quickly and safely.”
Vodat was selected for the company’s retail expertise. Bacchus added: “We were impressed with the company’s existing client list, which comprised of a number of fashion retailers. It was clear that Vodat really understood the needs of our industry. The network is living up to our expectations, it’s both fast and reliable and the support we’ve received has been second to none.”
Mike Bielinski, CEO at Vodat International, said: “Our network is a much faster and more reliable service which was vital for Hed Kandi in delivering the ultimate retail experience. This is a good example of how Vodat International continually works with its clients to create more value and improvement in their business systems through the innovative use of technology.”