David Carroll, Customer Helpdesk and Technical Support Manager of Integra ICT, received the Technical Person of the Year award at Unify UK’s annual partner conference which took place at the Belfry Hotel, Sutton Coldfield last year.
Integra ICT is an accredited telecoms and ICT reseller from Sandy, Bedfordshire that specialises in providing bespoke communications solutions to a diverse range of public and private sector organisations. The company has longstanding relationships with all key telecoms vendors including Unify (formerly Siemens Enterprise Communications), Cisco and Mitel. It is also a Microsoft Gold partner.
Carroll has worked in the telecoms and ICT industries for over 14 years and has extensive experience in legacy PBX installations as well as IP telephony. He is-SOCA accredited in a number of Unify products including OpenScape Business, an IP based unified communication solution developed specifically for mid market organisations and HiPath 3000, a convergence communications platform for SMEs.
OpenScape Business is based on SIP (session initiation protocol) technology, a standard signalling protocol used to initiate interactive user sessions involving multimedia communications such as voice, video and social media. IP telephony solutions are being increasingly deployed to support flexible working practices and bring your own device (BYOD) initiatives, both of which are being widely adopted in the workplace.
Integra ICT has recently been recognised as an important “Go Forward” channel partner by Unify to promote its Unified Communications portfolio to mid-market organisations and has already secured several new business opportunities, including Ramsay Rivers Hospital, one of the leading private hospitals in the UK.
Says David Carroll of Integra-ICT; “It is an honour to have been chosen for this award. It reflects the technical capabilities of our technical team and their extensive knowledge of UC platforms. Many companies and looking to migrate legacy telecoms infrastructures to IP telephony and we look forward to continued collaboration with Unify to facilitate this.”
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