Avaya led the industry with 35.5 percent of the total advanced premises-based FMC clients shipped in 2010. Advanced FMC solutions are defined by Frost & Sullivan as all fixed-mobile convergence solutions created to work with smartphones to go beyond the typical touch-tone interface and the access number prefixing of a basic PBX-to-mobile extension. Frost & Sullivan cited Avaya as one of the pioneers and leaders in fixed mobile convergence.
“Throughout the years, Avaya has demonstrated unwavering commitment to delivering superior communication solutions to its business customers, and has proven once again its market leadership in enterprise mobility,” said Alaa Saayed, senior analyst, Frost & Sullivan. “Today, Avaya is a widely recognised for best-of-breed IP telephony systems and next-generation unified communications and collaboration solutions. The company has successfully invested time and resources in its vision, direction, and overall strategy, gaining the trust and confidence of a large portion of the enterprise communication customers.”
“Avaya mobility solutions are designed to provide a streamlined, consistent and connected collaboration experience for business users regardless of the location or devices they have at their disposal,” said Alan Baratz, senior vice president and president, Global Communications Solutions, Avaya. “At the end of the day, it’s about optimizing the effectiveness of employees and getting the work done. The success of their efforts can depend on whether the tools they use support or encumber them.”