Egham based distributor MTV Telecom is upping the stakes when it comes to channel technical support in order to stake claim to being the pre-eminent distributor for value added sales and services. They have started the process by recruiting senior channel technical guru Mark Russell as their new Head of Technical Services.
Chairman Martin Hatcher commented, “Mark has joined MTV Telecom from IPT where he was Technical Director and brings with him a wealth of experience especially in the field of software based IP PBX systems. In his new role Mark will take responsibility for all PBX system lines and his immediate remit will be to recruit further senior support personnel to augment our acknowledged professional support team.”
Hatcher continued, “MTV Telecom has a ten year heritage in sales and support of integrated voice and data communications platforms that is recognised throughout the channel. The new steps we are taking will demonstrate our belief that in order for resellers to continue to compete in a dynamic market they must be professionally supported and in this respect I consider that we have the best infrastructure to enable resellers to realise their goals.”