NetIQ says that its AppManager for Avaya Communication Manager product is now rated compliant by Avaya. AppManager for Avaya Communication Manager 5.0 monitors, manages and reports on dedicated or hybrid IP telephony infrastructures, giving administrators a comprehensive view of their IP telephony deployment.
“Avaya customers rely on NetIQ’s management expertise to support their integrated communications platform, ensure the best voice quality and improve the end-user quality of experience,” said Erin Anderson, product marketing manager at NetIQ. “Achieving Avaya compliance further displays our dedication to supporting process and standards-based platforms that can help customers easily incorporate new technology and optimise the value of their IT telephony and unified communications investments.”
NetIQ is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
As a Gold member of the program, NetIQ is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.
“By offering compliance testing to the many innovative companies like NetIQ who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya. “They are able to use Unified Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”