Orange & Alcatel-Lucent Establish Partnership

Orange Business Services and Alcatel-Lucent have announced a global agreement that enables enterprises around the world to harness the power and economics of IP-based communications solutions as part of an overall network and business transformation effort.

With mainstream adoption of IP technologies underway today, industries are changing the way they use communications to competitively transform their businesses. Together, Orange and Alcatel-Lucent are partnering to help drive this transformation. Both companies will provide enterprises with a comprehensive set of end-to-end business critical solutions, supported from design to global implementation, which will enable businesses to utilise the new technologies available to drive new business opportunities, improve employee productivity and deliver enhanced customer service.

Key services emphasised in this agreement include:

– Business telephony services
– Fixed-mobile convergence solutions
– Unified Communication software applications
– Contact centres with multimedia traffic processing

Customers of Orange will have the choice to deploy end-to-end Alcatel-Lucent technologies as either a traditional network that is owned and operated by the enterprise, or as part of a Managed Communications Services model where the technologies are owned and managed by Orange as part of an innovative service offering.

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