Everything Everywhere, the UK’s biggest communications company, has announced the first consumer benefit of the merger between Orange and T-Mobile, opening up its two mobile networks to customers of both brands. Available to almost half of the UK population, the move marks the start of the single, biggest improvement of network coverage since the birth of mobile.
From 5 October, 30 million customers, the combined customer base of Orange and T-Mobile in the UK, will be offered the opportunity to access both networks, enabling them to make calls and send texts in more places in the UK for no extra cost.
Tom Alexander, CEO of Everything Everywhere, the company that runs Orange and T-Mobile, said: “This is the beginning of an ambitious plan to give our customers instant access to whatever they want, wherever they are; instant access to everything everywhere.
“From next month, we will give almost half of the British population the opportunity to use their phones in more places than ever before. As well as continuing to benefit from their existing network, Orange customers will be able to make calls and send texts on the T-Mobile network and T-Mobile customers will be able to do the same using the Orange network. This is the first major consumer benefit of the merger between Orange and T-Mobile, and it delivers an unrivalled and unique experience that no other operator can offer.
“Until now, the industry has been working in a single network environment. We have a vision of a ‘multinet’ world where the consumer will be able to access what they want, when they want, at the touch of a button. It will all be possible due to a complex system of interweaving multiple networks, bringing mobile, WiFi and fixed technologies together to act as a super network.”
Customers who sign up for access to both networks will benefit free of charge, with no changes to their existing tariffs or call or text charges. Once registered, should a customer lose signal on their existing network, they will then automatically pick up the signal from the other network where it is available, meaning that they can make and receive calls and texts in more places than ever before.
Everything Everywhere’s ambition is to provide all Orange and T-Mobile customers with the best network experience in the UK, with the best network capacity, reach, speeds and coverage available.
Next year customers can expect benefits such as automatically switching to whichever of the two networks has the strongest signal while they’re mid-call, and enhanced data and internet coverage.
Everything Everywhere Limited is the company running two of the UK’s most famous brands – T-Mobile (UK) and Orange (UK). Owned jointly by Deutsche Telekom and France Telecom respectively, Everything Everywhere Limited is the UK’s biggest communications company, with a combined customer base of over 30 million people and 700 retail stores across the country.