Sabio named Genesys Partner of the Year EMEA

Digital CX transformation specialist Sabio has been named Genesys’ Partner of the Year for EMEA.

Sabio picked up the award at Genesys’ annual PartnerFest conference 2021, held to celebrate the success of partners across the region.

In the last year, the business has announced significant new logo wins across EMEA involving many cloud migration projects, as well as a steady stream of ‘land and expand’ contracts. 

Sabio has been a Genesys partner for more than two decades and has practices in the UK, France, Netherlands and Spain.

Matt Tuson, chief commercial officer at Sabio described the win as a ‘great end to a wonderful year as a supporting Genesys partner’.

“Sabio is the dominant provider of Genesys’ solutions in EMEA — our ability to harness the power of the Genesys platform is unrivalled — and we’re committed to investing into the continued provision and support of Genesys’ solutions in alignment with our own growth strategy,” Tuson said.

“We have size, scope, depth of expertise and geographical reach – as well as the required track record — and have made the necessary investments to enable us to align tightly with Genesys’ own evolution to becoming a cloud provider.”

He added that the company has an ‘extremely strong’ pipeline of cloud migration projects lined up for 2022, and will have more ‘Genesys-related success stories’ to tell this time next year.

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Melissa Bradshaw

Melissa joined the Comms Business editorial team in January 2021. Following her role as editorial assistant within the Mark Allen Group division MA Music, Leisure & Travel since 2019, Melissa moved over to MA Business in October 2020 and now works as a reporter for two of Mark Allen’s business titles, Comms Business and The Engineer. She is working alongside our editor Charlotte Hathway, writing features and news for the magazine. To get in touch about potential features, contact her at

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