Small firms win over larger rivals with flexible working practices

According to new research, 72% of small business decision makers said they would allow their staff to work remotely compared with 44% of those in larger firms.

The survey by business communications provider Mitel found that smaller firms have a more open attitude toward embracing new internet technology and IP telephony, allowing them to extend their talent pool nationally and internationally with remote staff.

Up to 83% of small business owners and managers said they would consider flexible working schemes, even for themselves, in order to ensure a better work-life balance, stating that new converged video, voice and data communications technology allows them to still work with customers consistently and efficiently.
“Connecting home-based or remote staff with the central office is becoming more common as the UK is beginning to embrace newer technologies that bring solid business benefits,” said Graham Bevington, managing director of Mitel.

“Remote staff can work from the company computer network and can take advantage of more advanced applications, such as online collaboration, video conferencing and online ‘presence’, which enables staff to identify where their colleagues are located and whether they are available,” he added. “This is creating a more productive and happier workforce and is generating cost savings in return.”

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