During the last three quarters alone Fluency has seen an 81% growth in sales of its Virtual Speech Agent (VSA) Suite solution delivered as an On-Demand service compared with the same period in 2006.
New customers for the Fluency VSA Suite On-Demand include Severn Trent Water and Northern Ireland Water. They join, say Fluency, established companies like Travelodge, Arcadia Group and Sutton & East Surrey Water who have already invested in VSA On-Demand and are reaping immediate benefits.
Philip Padfield, CEO of Fluency Voice, comments, “There is a huge market following for On-Demand software delivery and at Fluency we uniquely offer both on-demand and on-premise versions and allow our customers to choose which is best for them as well as the option to change paths as business requirements change. Philip continues, “Low cost of ownership, quick time to market, low maintenance, increased choice, technology flexibility and negating the need for application upgrades are just some of the motivators behind our customers’ preference for On-Demand.”