Spitfire, the voice and data solution provider, has appointed Robert Cook as Support Desk Manager. Robert will report to Georgina Baines, Support Director.
Robert has over 10 years experience within a network support desk environment. Prior to joining Spitfire, Robert was employed by Vanco, part of Reliance Global, where he held a number of technical support roles including Technical Problem Manager. Outside of work he enjoys fishing and self defence.
Spitfire Technology Group provides a comprehensive service for customers that extends from designing and implementing an integrated telephony and data communications network to providing line rental and call billing, with complete after sales technical support and customer service.
For Spitfire, Georgina Baines said of the new appointment, “Spitfire has an ongoing commitment to maintaining the highest possible standards of service. Responsive frontline tech support is a critical part of our service offering and Robert’s expertise and skill set in this area will ensure that our customers continue to receive outstanding service.”