Support Included say NMS

Phill McGowan, Managing Director of CTI vendor New Media Software has marked the start of the New Year with a major revision of his pricing and product support strategy which he believes will lead to a very prosperous year for his channel partners.

The changes include Adaptive CTI Professional and Adaptive SMS now reduced to only £99 per user, price reductions to both Diallers and Adaptive Messaging and new Product bundles to offer further value for money.

“These changes have come about as a direct result of our recent reseller survey. We are committed to serving the channel and I firmly believe that the lower, simplified pricing with fully inclusive support will help our resellers to generate more sales opportunities and to close more business.”

McGowan concludes, “All Adaptive software products now include 12 months telephone support, remote support and emergency on-site support. This means our resellers now have a simple, hassle free way of supplying our products and can do so safe in the knowledge that we will pick up any support issues and resolve them quickly.”

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