SwyxWare 2013 Released

Pictured: Ralf Ebbinghaus

Swyx has announced availability of its latest software, SwyxWare 2013. The new software has been adapted to meet the requirements of its existing and future users by incorporating many new features to download including; CTI +, which turns any phone into a VoIP extension and compatibility with Microsoft’s latest generation of software. In the new version there are more than 600 new functions in the area of call and contact management that significantly enhance the overall user experience.

“We constantly improve SwyxWare using the method of agile software development, therefore rather than restrict the new version to a few new core features we were able to integrate over 600 enhancements that over time will improve the whole user experience, especially in the area of call and contact management,” says Dr. Michael Thomson, Head of Development at Swyx.

“Personally, the feature I like most is ‘Linked Speed Dial Keys’. By simply hovering your mouse over any contact in your SwyxIt! you can see at a glance all their presence information plus icons for a choice of contact channels such as email, Instant Messaging, phone/video call. When you click on the ‘Linked Speed Dial’ arrow key, it expands the window to display all the relevant contact information on-screen and you simply select the best method of communication according to their status. For example if the contact person is travelling, you might call via their mobile phone or if he/she is in the office simply send an instant message. If a contact changes, you only need to make this change once in your main CRM or database because it is integrated with Swyx, so all updates are made automatically.”

While users of the new SwyxWare version will benefit from more functionality, the price will remain the same. The new version of Smart Office SwyxWare 2013 SIP (for 10 users) can be purchased from authorised resellers from £1,625.

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David Dungay

Editor - Comms Business Magazine
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