Tata Communications has integrated Cisco Webex Calling with its own global voice platform. This enables Tata Communications to deliver the full suite of Cisco Webex collaboration and customer experience solutions, from its Global SIP Connect platform to support multinational organisations.
Cisco Webex Calling by Tata Communications will allow global organisations to migrate their collaboration to the cloud and accelerate their digital transformation. Webex Calling customers can also benefit from additional applications, supported by Tata Communications’ voice solutions natively integrated in the cloud, eliminating complexity on the organisations’ premises, and simplifying delivery to their end users.
“This year has brought about a transformation that will have a lasting impact on the workplace, one where remote working becomes the norm with heavy reliance on unified communications and collaboration technology. More than ever, organisations see the need for fast, secure solutions that enable connections with anyone, from anywhere with zero hassle,” said Peter Quinlan, vice president for business collaboration at Tata Communications. “With the addition of Webex Calling to our portfolio, Tata Communications makes it easy for enterprises to leverage Cisco’s cloud collaboration capability with our industry leading enterprise voice services to deliver a reliable, scalable collaboration experience with global reach.”
Tata Communications now supports the entire Cisco Webex platform experience for global enterprises with end-to-end management of cloud meetings, team collaboration, devices, customer experience and now calling. The service will be rolled out in phases, starting with the Americas region today, Europe by the end of August and Asia-Pacific, including Australia and New Zealand, in September 2020.
Jamie Palmer, senior director, product management, Cisco Cloud Calling, Cisco, added, “Businesses are demanding and adopting cloud more than ever. Cisco Webex Calling by Tata Communications will help multinational companies scale and support rapidly evolving requirements with a leading cloud collaboration service, including regulatory compliant hybrid services. Tata Communications is a preferred Cisco Webex Cloud Connected PSTN provider that allows global enterprises to experience the “Bridge To Possible” so they can take full advantage of the Webex platform.”